Privacy policy

Privacy Policy

At New Earth, we value your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your information when you interact with our website. By using our site, you can be confident that your information is handled responsibly and with care.

We may update this Privacy Policy from time to time. We encourage you to review this page periodically to stay informed about how we protect your privacy.

Information We Collect

To provide you with a premium shopping experience, we may collect the following information:

Personal details – your name and contact information, including email address
Demographic information – such as postcode, preferences, and interests
Other relevant information – provided via surveys, forms, or special offers

We also use cookies to enhance your experience. For a detailed list of cookies collected, see the Cookies section below.

How We Use Your Information

We use the information you provide to deliver a personalized, seamless, and enjoyable shopping experience. In particular, we may use your information to:

Maintain internal records and improve our products and services
Send promotional communications about new products, special offers, and other updates we believe may interest you
Conduct market research to better understand your preferences, via email, phone, or mail
Customize the website to suit your interests and provide a tailored experience

Your information is never sold or shared with third parties without your consent, except where required by law.

Security

Protecting your personal information is a top priority. We have implemented robust physical, electronic, and managerial procedures to safeguard your data and prevent unauthorized access, disclosure, or misuse.

Cookies

A cookie is a small file stored on your device to improve your experience and allow the website to recognize your preferences. Cookies help us:

Understand which pages are most useful to our visitors
Tailor the website experience to your interests
Perform statistical analysis to enhance website functionality

You may choose to accept or decline cookies. Most browsers accept cookies by default, but you can modify your browser settings to refuse them. Please note that declining cookies may limit some features of the website.

Links to Other Websites

Our website may contain links to third-party websites. Please note that New Earth is not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any other websites you visit.

Controlling Your Personal Information

You have the right to manage the use of your personal data:

Opt-out of marketing communications by selecting the relevant option when completing forms
Change your preferences at any time by contacting us at daryl@newearth.durban

We will never sell, distribute, or lease your personal information without your consent, except as required by law.

You may request a copy of the personal information we hold about you under the Data Protection Act 1998. A nominal fee may apply.

How to Contact Us

If you believe any personal information we hold about you is incorrect or incomplete, please contact us and we will promptly correct it:

Teamplay Trading Enterprises CC (New Earth)
Unit 31, 1 Randworth Park, Randworth Place, Redhill, Durban, 4051
📧 Email: daryl@newearth.durban